We offer standard lettermail shipping (untracked) and tracked shipping. Orders are shipped by Canada Post or Chit Chats, with shipping calculated based on weight during checkout. Please allow 1-5 business days for your order to ship.

STANDARD LETTERMAIL
• CANADA: 2-14 business days
• USA: 5-21 business days
• INTL: 10-30 business days

TRACKED PACKAGE
• CANADA: 2-10 business days
• USA: 3-10 business days
• INTL: 7-30 business days

FREE SHIPPING
We are happy to offer free tracked shipping for CA & US orders over $75 CAD!

CUSTOMS DUTIES/FEES
We are not responsible for any customs duties or fees incurred on your order. Such charges are the sole responsibility of the buyer.

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• In cases where lettermail is lost or delayed, it's important to note that tracking its location is beyond our control. For added assurance, we recommend opting for tracked shipping.

• Please note delivery times are an estimate, and are not guaranteed.

We currently ship to select international countries. For UK/EU customers, due to VAT taxes, please shop on our Etsy here.

We hope to make shipping available to more countries soon. Please check back for updates!

All sales are final. We do not accept returns/exchanges.

Please note that we cannot be held responsible for lost orders placed without tracking. If this is a concern, we recommend opting for tracked shipping.

If your tracked order is lost or if your product arrives damaged/defective, please contact us and we will do our best to help you.

For digital products (stream/twitch graphics & planners), please visit our Etsy shop.

I am currently not accepting commissions/custom requests.