Sept 25, 2025 Update: Canada Post is currently on strike. Please expect shipping delays with your order. All orders will be shipped once services resume or after I return from vacation. I apologize for the inconvenience and appreciate your understanding!

For US Customers – August 2025 Update:
Starting August 29, 2025, the de minimis exemption will end. This means all shipments to the US may now be subject to duties and taxes. We are actively working on solutions as more details from shipping carriers become available.

Note: Lettermail shipping is still available. Parcel shipping remains temporarily suspended due to new regulations.

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We offer standard lettermail shipping (untracked) and tracked shipping. Orders are shipped by Canada Post or Chit Chats, with shipping calculated based on weight during checkout. Please allow 2-5 business days for your order to ship.

STANDARD LETTERMAIL
• CANADA: 2-14 business days
• USA: 5-21 business days
• INTL: 10-30 business days

TRACKED PACKAGE
• CANADA: 2-10 business days
• USA: 3-10 business days
• INTL: 7-30 business days

FREE SHIPPING
We are happy to offer free tracked shipping for CA & US orders over $80 CAD!

CUSTOMS DUTIES/FEES
We are not responsible for any customs duties, VAT or fees incurred on your order. Such charges are the sole responsibility of the buyer.

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• In cases where lettermail is lost or delayed, it's important to note that tracking its location is beyond our control. For added assurance, we recommend opting for tracked shipping.

• Please note delivery times are an estimate, and are not guaranteed.

We currently ship to select international countries.

Due to the General Product Safety Regulation (GPSR) that came into effect on December 13th, 2024, we are currently unable to ship to EU countries.

For UK customers, due to VAT taxes, please shop on our Etsy here.

We hope to make shipping available to more countries soon. Please check back for updates!

All sales are final. We do not accept returns/exchanges.

Please note that we cannot be held responsible for lost orders placed without tracking. If this is a concern, we recommend opting for tracked shipping.

If your tracked order is lost or if your product arrives damaged/defective, please contact us and we will do our best to help you.

Interested in carrying our products? We offer wholesale to retailers with physical or online stores based in the US or Canada. You can shop our wholesale collection using our Faire referral link.

New referral benefits:
• Receive 50% off your first order (up to $150) and enjoy 1 year of free shipping with us
• 60-day payment terms
• Free returns on opening orders

Please note: Retailers are not permitted to resell our products on Amazon, eBay, Etsy, Poshmark, TikTok, or any other third-party marketplaces.

For digital products (stream/twitch graphics & planners), please visit our Etsy shop.

I am currently not accepting commissions/custom requests.