Shipping policy

We offer standard lettermail shipping (untracked) and tracked shipping. Orders are shipped by Canada Post or Chit Chats, with shipping calculated based on weight during checkout. Please allow 2-5 business days for your order to ship.

STANDARD LETTERMAIL
• CANADA: 2-14 business days
• USA: 5-21 business days
• INTL: 10-30 business days

TRACKED PACKAGE
• CANADA: 2-10 business days
• USA: 3-10 business days
• INTL: 7-30 business days

FREE SHIPPING
We are happy to offer free tracked shipping for CA & US orders over $90 CAD!

CUSTOMS DUTIES/FEES
We are not responsible for any customs duties, VAT or fees incurred on your order. Such charges are the sole responsibility of the buyer.

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In cases where lettermail is lost or delayed, it's important to note that tracking its location is beyond our control. For added assurance, we recommend opting for tracked shipping.

Please note delivery times are an estimate, and are not guaranteed.